Step 6 · Send us your stuff

Onboarding / Upload your shop

After you start a 7-day free trial, send us the files and details below so we can set up your Store OS shop. This page cannot accept file attachments. Use the form to tell us you're ready; we'll reply by email with a way to send the files.

What to send

Have these ready

Inventory

An Excel or CSV list of what you sell and keep in stock: parts, accessories and phones. Download the template, replace the example rows, and send the filled file.

Download inventory CSV template

Pricing

Your sell prices and costs, either in the inventory file or as a separate spreadsheet. Include any labor or service menu prices you want on receipts.

Policies

Return, warranty and any other wording you want printed on receipts, in your own words.

Logo

A PNG or JPG of your shop logo, for receipts and the sign-in screen.

Brand colors

The main colors you use in the shop, if you have them (for example hex codes or a brand guide).

Store info

Shop name, address, phone number, website, tax rate your accountant confirms, and staff names and roles.

How to send it

Tell us you're ready

The contact form cannot attach files. Send the message below and we'll reply by email with a way to send your inventory, logo and other files. Please don't include customer details, device passcodes or card numbers.

After you send your files

See what happens next, and how to reach us if you have a question.

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