Printers and devices
What you need at the counter
Store OS runs in Chrome on a computer or tablet and prints through the browser's print window. Test your own printer before you rely on it.
The basics
Devices
- Computer or tablet
- An up-to-date Chrome browser and a steady internet connection. Store OS doesn't work offline.
- Barcode scanner
- A USB scanner that types into the screen. Scanning a receipt's barcode opens that sale or repair.
- Card terminal
- Your own. Store OS records card payments; it doesn't process them.
Printing
Printers and paper
Pick the printer in the print window each time. Chrome remembers the last one you used.
| What prints | Printer | Paper | Print window settings |
|---|---|---|---|
| Receipts, customer and technician tickets | 80 mm thermal receipt printer | 80 mm roll | Margins None, scale 100% |
| Price stickers for phones | Rollo X1040 label printer | 3 × 2 in labels | Rollo driver, label size 3 × 2 in |
| Labels for bought phones and special orders | Brother label printer | 62 × 100 mm (2.4 × 3.9 in) labels | Paper 62 × 100 mm, margins None, scale 100% |
| Full-page copies | Any regular printer | Letter | Default |
Good to know
iPads and cutting
- Most receipt and label printers can't print straight from an iPad. To print from an iPad or any tablet, plug the printers into a computer at the counter and connect them through PrintNode: paste your PrintNode API key in Settings, Printers, and pick each store's printers. Receipts and labels then print with no print window. PrintNode is a separate service with its own account.
- Receipts are exactly as long as their content. If the printer still feeds blank paper, set the paper size to 80 mm and turn off any fixed page length in the printer's own settings.
- How a printer cuts depends on the printer. Print a test receipt and a test label before your first real sale.