Once you've started a trial and sent your shop files, we use them to set up your Store OS shop. If anything is missing, we'll ask by email.
After you send your files
The path from here
1. We set up your shop
Your logo, brand colors, store info, policies, pricing and inventory go into your Store OS account.
2. You review it
You sign in at the address set up for your shop, check the details, and tell us if something needs to change.
3. You go live at the counter
Staff make their own 4-digit codes when they clock in. You can check in a repair and ring up a sale. The getting started page lists the setup screens, and the tutorials show everyday tasks.
4. Printers and your card terminal
Store OS prints through your browser to 80 mm receipt printers and label printers. Keep your own card terminal; you record card payments in Store OS. Printers and devices
Support
Questions while you go live
We reply by email. Send a message from the contact page, or check Help first for common answers.
Please don't include customer details, device passcodes or card numbers in your message.
